Answer
Nov 04, 2024 - 08:44 PM
When addressing insubordination, it's crucial to remain highly factual, as it directly challenges your authority as a supervisor. Approach the situation methodically: 1) Clearly describe your observations, 2) Ensure the employee acknowledges the same event, 3) Articulate why the behavior is problematic, emphasizing its disruptive impact, 4) Outline the expected behavior, and 5) Secure their commitment to adopt the new behavior moving forward. It is essential to document this discussion in an email to maintain a record. This documentation will be invaluable if the behavior persists, ensuring you have a comprehensive account of your efforts to rectify the situation.